Trust is a cornerstone of our company ethos. KnowNow Information Ltd. is committed to maintaining your trust by protecting personal information that we collect and use.
This fair processing notification describes the information that KnowNow Information collects about you; how we use and protect this information; the choices you can make about how we use this information; and how you can correct or update your information
We may collect information about you from a variety of sources. This includes information we collect directly from you; information we collect when you visit our sites, view our online content and information we collect about you from other sources.
We collect information directly from you when you choose to participate in our offers and programs, create an account on our websites, call or email us, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:
All of the information we collect about you may be combined to help us improve our communications with you and to develop our services.
We may obtain information from other sources, including commercially available sources. Examples of information we may collect from other sources are:
We use the information we collect to provide you offers and services, to deliver to you advertisements, offers or other content tailored to your interests, and to conduct other KnowNow Information business operations.
The following are examples of how we may use the information we collect:
The success of our business depends on your trust, and we do not sell your personal information to marketers.
We share your personal information within KnowNow Information and as described in this Policy notice. We do not share personal information with marketers outside of KnowNow Information unless you consent to such sharing, or as described within this Policy notice.
KnowNow Information may collect personal and other information for a co-promotion or joint program with a business partner and share your information with that business partner. For these programs we will make clear at the point of collection that the information will be shared with KnowNow Information and the participating business partner and ask for your consent as required by applicable laws.
We rely on third-party service providers to perform a variety of business operations on our behalf. In so doing, we may need to share your personal information with them. We provide our service providers with only the personal information they need to perform the services we request, and we require that they protect this information and not use it for any other purpose.
For example, we may rely on a service provider to:
We may disclose your personal information:
We share aggregated and/or anonymous information that does not identify you for KnowNow Information business purposes. For example, we may disclose the number of visitors to KnowNow Information sites or services. We may also share aggregated and/or anonymous information with our business partners for their own business purposes.
KnowNow Information is committed to keeping personal information secure. We have implemented technical, administrative and physical procedures designed to protect personal information from loss, misuse or alteration.
We limit access to personal information to those who have a business need. We keep personal information only for so long as deemed reasonably necessary.
KnowNow Information may transfer your personal information within KnowNow Information and/or to other third parties, such as our third-party service providers. Your personal information may be transferred to, stored, and processed in a country other than the one in which it was collected. This information will remain within the European Union or countries with appropriate adequacy status.
We have implemented procedures and controls to help ensure that personal information is protected no matter what country it is stored in or transferred to.
We do not intend to collect personal information online from children under 13 or as defined by local legal requirements.
In some cases the personal information you provide may be used as the basis for consent for 3rd party organisations and as such could be the lawful basis for processing and or form part of a contractual obligation and have a significant impact on the individual or individuals providing the information, if you decide not to provide personal information KnowNow Information may not be able to complete certain services on behalf of individuals, companies and or recognised professional institutions.
We give you choices about how we communicate with you.
You can stop receiving promotional email messages from KnowNow Information by following the opt-out instructions provided in any such message you receive.
You can stop receiving promotional postal mail from KnowNow Information by following the opt-out instructions that may be included in those communications.
We only send you promotional mobile text messages if you explicitly ask to receive these (you opt in). You can stop receiving promotional text messages by following the instructions to opt-out provided within that text-messaging program.
PLEASE NOTE: We will honour your request to stop receiving promotional email, text and postal messages from KnowNow Information. However, we may continue to send you service-related communications such as emails confirming purchases through our websites. And we may keep information for record keeping, such as to ensure we fulfil consumer requests not to send particular types of messages.
We take steps to keep your personal information accurate. Click here to learn how to access and/or update the personal information you provide to KnowNow Information. KnowNow Information does not charge for this service and responds to reasonable requests in an appropriate timeframe.
You can instruct KnowNow Information to cease processing or erase your personal data, where these requests do not impact the freedoms and rights of others as defined by EU privacy regulations, we will act on your instructions in a reasonable time frame and use appropriate resources to comply with your request. The withdrawal of consent or erasure of data from an individual to cease processing will not invalidate the original legitimate and lawful basis for processing of personal data as outlined in this notice.
You can instruct KnowNow Information to transfer personal data relating to you to another company where these requests do not impact the freedoms and rights of others as defined by EU privacy regulations, we will act on your instructions in a reasonable time frame and use appropriate resources to comply with your request. The transfer of your personal data will not invalidate the original legitimate and lawful basis for processing of personal data as outlined in this notice (Link to contact page)
You have the right to object to the processing of your personal data by KnowNow Information you can click here to contact KnowNow Information or you can object to an appropriate data protection authority.
Details of the UK data protection authority are listed below: